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Functional Scope
The app will function as a centralized IT-style helpdesk tailored for creative workflows. Every department can submit structured design requests with clear specs, assets, and deadlines.
Rather than adopting rigid off-the-shelf helpdesk software, a custom Service Desk application will be built using Lovable.
The app will function as a centralized IT-style helpdesk tailored for creative workflows. Every department can submit structured design requests with clear specs, assets, and deadlines.
The system will manage queue prioritization, assign tasks to specific designers, and track revision rounds.
Ensure the Lovable design application features robust webhook or API capabilities to push status updates or completion alerts back to HubSpot or ClickUp where the primary project tracks reside.